Preserve your heat pumps maximum efficiency through our wide range of services

Heat Pump Servicing & Maintenance

Heat Pumps do not require annual safety checks. However, it is important they are regularly serviced. Preventative measures will help you avoid unexpected repair costs whilst helping to preserve your heat pumps maximum efficiency and manufacturer warranty periods. It is also a requirement for customers on the RHI scheme for their heat pumps to be regularly maintained.

Solaris Energy offers a wide range of services for the maintenance and aftercare of your heat pump system.


Fault Finding and Breakdowns

At Solaris Energy we provide a specialist heat pump breakdown and maintenance service. Our team of qualified and experienced technicians are on hand, ready to repair and service heat pumps of any make, model or size. All of our technician's are fully trained and have extensive experience working with all the leading manufacturers

If you require a maintenance visit or need to book a service, please Click Here to contact us. A summary of our standard maintenance and service charges are listed at the bottom of the page.

What is Included in a Heat Pump Service?

If carried out correctly a heat pump service normally takes several hours to complete, the following are some of the mimimum checks that should be undertaken.

  • Visual check and clean of evaporator
  • Visual check and clean of fan
  • Ensure correct clearances and airflow
  • Electrical checks & Refrigeration checks
  • Heating system checks. Including cylinder, expansion vessel, filters

For a more detailed list of exactly what checks are completed during a heat pump service please take a look at our comprehensive servicing procedure.

Maintenance Fees

Callout Fee

£35 + VAT

The Callout Fee is not charged for Solaris Energy installations within the two year defects and liability period

Standard Hourly Rate

£75 + VAT

Minimum charge of 30 minutes. Additional time is rounded up to half hour intervals.

Travel Charge

£1.45 +VAT

Charged per mile from our registered office address. Return mileage is charged for sites outside of Kent

Servicing Fees


£225 + VAT

Additional travel charges apply for sites outside of Kent. Please contact us for pricing on multiple units.

Please note, all charges are subject to our terms and conditions of business.

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