Our Complete Heat Pump Services in Ashford
Air Source Heat Pump Installation
Our air source heat pump installation service covers everything from heat loss to final system handover. We work with all major heat pump brands and ensure your air source heat pump is perfectly sized for your home heating requirements.
Air source heat pumps don’t always need to be installed outside, we have models that can be installed indoors, in a loft space, even on a balcony. Our team will carry out any calculations needed to comply with permitted development and manage the entire installation process, including grant applications, seamlessly.
Ground Source Heat Pumps
For properties with adequate outdoor space, our ground source heat pumps with a horizontal array offer exceptional efficiency. For properties with a little less space boreholes may be more suited. As with all our installations, we will conduct a thorough heat loss survey to determine the optimal system design. We will also design the collector layout and carry out any thermogeological assessments required and manage groundworks or drilling giving you peace of mind.
Underfloor Heating Integration
Transform your home comfort with underfloor heating systems that work perfectly with heat pump technology. This combination provides even heat distribution, improved air quality, and enhanced energy efficiency throughout your property. If installed at part of your new heat pump system you can also benefit from 0% VAT.
Heating Equipment Repairs & Servicing
Our experienced servicing and maintenance team provides prompt repairs and comprehensive aftercare for all heat pump systems. Regular maintenance ensures optimal performance, extends equipment life, and maintains warranty coverage.
Maximize Your Savings with Government Support
Microgeneration Certification Scheme (MCS)
All our installations meet Microgeneration Certification Scheme requirements, ensuring you're eligible for government incentives and guaranteeing professional installation standards.
Boiler Upgrade Scheme Benefits
Take advantage of the £7,500 Boiler Upgrade Scheme to significantly reduce your installation costs. We'll handle the application process to ensure you receive any government grants available for your renewable energy investment.
0% VAT
From 1 April 2022 until 31 March 2027 a zero rate of VAT applies to the installation of heat pumps. If underfloor heating or radiators are installed at the same time, they can also benefit from the zero rate of VAT.
Our Professional Process
Free Instant Quotation If you are thinking of making the switch to a heat pump, the best place to start is completing the instant quote form on our website. This will provide you with some initial budget costs and other useful information.
Comprehensive Site Survey In line with MCS regulations, we will conduct a thorough room by room heat loss survey and evaluate your property's insulation, existing heating system, and optimal heat pump size requirements.
Bespoke Quotation Once the survey and heat loss calculations are complete we will send you all the completed documentation, along with a quotation tailored to your property and specific requirements.
Professional Installation Our certified installers handle every aspect of the installation process, ensuring minimal disruption and maximum performance from day one.
Commissioning & System Handover Once your heat pump installation is complete, we will set the parameters on your new system in line with our design and the manurfacturers recommendations, to ensure maximum performance and efficiency. We will also provide you with an overview of how to use the controls and answer any questions you might have.
Ongoing Aftercare Our relationship doesn't end at installation. We provide comprehensive aftercare, regular servicing, and are available for any repairs or questions you might have to ensure your system is running efficiently.
Accreditations & Quality Assurance
Our team holds all necessary accreditations including Microgeneration Certification Scheme approval for installation and F-Gas qualifications for any maintenance requirements and have developed partnerships with leading heat pump brands. We're committed to delivering installations that meet the highest industry standards while focusing on your long-term satisfaction and energy savings.
Real Results from Real Customers
Our case studies demonstrate consistent success, improving heating efficiency, and lowering carbon emissions. From compact air source heat pump installations in urban Ashford properties to extensive ground source heat pump systems in rural locations, we've helped dozens of homeowners achieve their energy goals.
Frequently Asked Questions
How much does a heat pump cost? The cost of a heat pump installation can vary greatly depending on the individual characteristics of your property. The best place to start is by completing the free instant quote tool on our website to give you a initial idea of the costs involved.
Do I need planning permission for heat pump installation? Most air source heat pump installations fall under permitted development rights, with planning rules relaxed further in May 2025, if planning is required, we can help guide you through the process.
How long does the installation process take? Typical installations take 4-5 days depending on system complexity. We'll provide a detailed timeline during your site survey and coordinate everything to minimise disruption.
What ongoing maintenance do heat pump systems require? Annual servicing ensures optimal performance and maintains warranty coverage. We offer comprehensive aftercare services that include regular inspections, cleaning, and performance optimisation.
Can heat pumps work with my existing underfloor heating? Absolutely! Heat pumps work exceptionally well with underfloor heating systems, providing even heat distribution and improved efficiency compared to traditional heating equipment.
