Think your property presents to many complications for a heat pump system? We’ve gained many years of design and installation experience across a full spectrum of properties from new builds, farms and nursing homes to house boats, barn conversions and listed buildings.

We understand trusting your renewable heating system to a company can be difficult, which is why at Solaris Energy we’ve created a one stop shop for our clients which includes design, installation, commissioning and full after sales service. It’s our goal to make sure that we give you a superior level of service, so that your needs are met. if you have any other queries, please dont hesitate to contact us.

What is the Boiler Upgrade Scheme?

The Government has confirmed grants of £5,000 or £6,000 will be available for people who install a low-carbon heat pump system in place of existing gas or oil heating.

The Boiler Upgrade Scheme (BUS) is a government scheme designed to help meet the UK’s 2050 net zero emissions target by driving down the cost of low carbon heating technologies and working with industry to ensure they are no more expensive to buy and run as traditional fossil fuel boilers.

How does the Boiler Upgrade Scheme work?

In short, homeowners who wish to install air source heat pumps or ground source heat pumps to replace their traditional heating can apply to get thousands of pounds towards the work.

Homeowners can’t apply directly, but as a registered installer, Solaris Energy can do this for you. Successful applicants will receive one-off payments of up to £6,000 towards the cost of the installation project. The funding will be sent as a voucher given to Solaris Energy on the behalf of customers utilising the initiative.

These vouchers will have a set period of validity to ensure they are used in a timely manner – three months for air-source heat pumps or and six months for ground source heat pumps. 

Who can apply for the Boiler Upgrade Scheme?

Grants are available to owners of existing homes in England and Wales, including private landlords. The funding can only be used for replacing fossil fuel heating systems, such as gas, oil, or direct electric heating, and not for replacing existing low carbon systems. 

How do you apply for the Boiler Upgrade Scheme?

If you decide the BUS is right for you, Solaris Energy can do the hard work for you once you’ve commissioned us to conduct works in your home.

BUS is being administered by Ofgem on behalf of the government’s Department for Business, Energy and Industrial Strategy (BEIS). As the homeowner, you will not be able to apply for the grant directly, but must first find an installer who will apply to Ofgem on your behalf.

There are several stages in the application process. You must find and use a Microgeneration Certification Scheme (MCS) certified installer who is able to carry out the work, as only MCS certified installers can apply. The MCS is a nationally recognised standards organisation that assures the competence of installers and quality of products and Solaris Energy is proud to be part of this scheme.

Solaris Energy’s installers will assess your property and confirm that the installation is eligible for a grant. Once you have commissioned us and the work is complete, we will apply for the grant on your behalf and deduct the value of the grant from the total cost payable by you. 

How much money will I receive?

Funding is available for both air source and ground source heat pumps.

You can apply for: 

·       £5,000 off the cost of buying and installing an air source heat pump 

·       £6,000 off the cost of buying and installing a ground source heat pump

The grant is not expected to cover the full cost of replacing your existing boiler with a low carbon alternative, but with the typical cost of an air source heat pump averaging between £7,000 to £13,000 (according to estimates by the Energy Saving Trust) a £5,000 grant could cut the cost to around £2,000 to £8,000. The system will then deliver monthly savings for consumers on their heating bills from the moment it is up and running.

How does a Heat Pump work?

The simple answer is they take the available heat from the ground or air surrounding a property or business and increase it to a more useful temperature for use in your home or business. 

Will a heat pump keep me warm enough all year round?

Yes! Solaris will ensure that the system that we design for you is sized to meet the entire heat loss of your house and to deliver all the heating and hot water that you require. We can also provide cooling via chilled water for when the seasons change.

The heat pump itself will work perfectly well, even in the middle of winter when it’s well below freezing outside. 

What are the main benefits of a heat pump?

Both ground and air source heat pumps offer significant advantages over conventional heating systems such as oil and gas, or indeed alternatives such as biomass and LPG, specifically reducing energy consumption. Air Source and Ground Source heat pumps have different key benefits, you can find these on Our Services page

Don’t heat pumps use electricity, so are they good for the environment?

Installing a heat pump has a very positive impact on the environment due to the significant reduction in carbon dioxide emissions produced from heating your home. It is true that heat pumps do run on electricity, however the fact that heat is simply moved from one place (the air or the ground) to another (a home or business) as opposed to being created from combustion, you typically get 3 – 5 kWh of heat for every kWh of electricity consumed. Additionally, every year more and more low and zero carbon electricity sources such as wind, tidal and solar are connected to the grid, ever reducing this carbon intensity of the electricity we use in homes and businesses. This means that installing a heat pump can save over 70% in carbon dioxide emissions compared to a traditional fossil fuel boiler. In fact, heat pumps are so much better for the environment than traditional boilers that the Government recently announced their intention to ban fossil fuel boilers in new builds from 2025. Read more about this here.

How efficient is a heat pump?

While modern boilers can be up to 90% efficient, heat pumps are between 300% - 500% efficient (if designed correctly), this is because they harvest more energy than they consume.

Do heat pumps work with radiators and underfloor heating?

Yes, heat pumps work perfectly well with radiators, provided everything is designed correctly. The key to designing a heat pump system is to ensure that the distribution system, be it radiators or underfloor heating or combination of both, can operate at the lower flow temperatures produced by a heat pump. Underfloor heating systems cover a large area, which means they can afford a low flow temperature and still deliver the heat required by your home. So, when it comes to radiators, we just need to make sure they are sized correctly to enable the heat pump to operate at a lower, more efficient flow temperature than a traditional boiler. As part of our MCS service, we carry out detailed design calculations which include a radiator schedule for rooms that are heated by radiators.

Do I require planning permission for a heat pump?

In most cases, installing a heat pump is considered a small enough change to make it a ‘permitted development’ in domestic properties. The restrictions are as follows

• The heat pump must comply with the Microgeneration Certification Scheme (MCS) Planning Standards (or equivalent).

• No other heat pump or a wind turbine has been installed on the building (additional installations require planning permission).

•  Any outdoor unit should be no bigger than 0.6 cubic metres and at least 1 metre away from the site boundary.

•  Air source heat pumps installed on a flat roof should be within 1 metre of the roof edge.

•  In conservation areas and World Heritage Sites, heat pumps should be installed at ground level and should not be fitted on a wall or roof which fronts a highway.

If your home is a listed building or on a site of a designed scheduled monument, planning permission, and in some cases listed building consent, may be required

What funding is available for heat pumps?

The main funding available is the Government’s Renewable Heat Incentive (RHI). The domestic RHI is for single rated properties and is payable for seven years. Quarterly tax-free payments, which increase annually in line with the consumer price index, are made to the homeowner. The amount of RHI payable is based on the energy performance certificate (EPC) you receive once your heating installation is complete. This scheme will end in March 2022.

As of April 2022, the Clean Heat Grant could cover upfront costs of up to £7,000

Does my heat pump require regular maintenance?

Heat pumps require maintenance like any other mechanical equipment. We do recommend that your system is checked by us each year to make sure that it’s still running as efficiently as it should. For more details on what is involved, please visit our Aftercare page

Should I turn my heat pump off during the summer?

The heat pump will automatically turn off the heating when the outside temperature gets about 18ᵒC but will continue to heat the domestic hot water, so that you don’t need to adjust the heat pump in the summer.